Kitty Chan (@IMKittyChan) and Alice
Chan (@AliceChan319) are twin
sisters and co-workers at Procurify, an online software company
based in Richmond, BC, Canada. The duo work together within the
design team at Procurify, and have originated many of the company's
creative workflows and protocols, grown the product and marketing
offerings from the ground up, and installed a healthy creative
In this conversation, we discuss how the sisters came to work
together at Procurify, some of the early creative challenges faced
by a small software company, and what sort of workflows and rituals
you can use in your own company to help create order and
Procurify is an online tool to aide companies in their
purchasing and procurement. Check them out at Procurify.com
Show Notes & Links
- Alice and Kitty are UX/UI designers
- Procurify helps businesses with
their procurement processes, to help businesses buy the stuff they
- The design team is only three designers, so everyone wears
- Procurify began as as school project for three students
- Kitty was the first designer, with Alice leaving her "corporate
startup" to join about 6 months later
"We know how we both work. It's very easy to communicate."
- Challenges at the start concerned process. A lot of
"Don't bake a giant cake; you might not like the flavour. Bake a
cupcake first and taste it."
- InVision, and their
"Fail fast but also learn fast."
Stortz runs xoxocooks, her cooking
show on YouTube. She'll
like our cooking metaphors.
"Our design team is in the center of everything."
- Kitty & Alice (and their third designer) work on marketing,
sales, and lots of other elements.
"Two Pizza Team" — keep it small enough to feed everyone
with two pizzas
- Ready, Fire, Aim by Michael
Masterson on Amazon and on Audible
"Boss is a four-letter word."
"[Our office] feels like a community center sometimes."
- Product Owners should bring in Designers from the start to
create a feature
- Define a "development workflow" which breaks projects into
- Publish-and-iterate, not just in app/software design
- Move the Design Phase earlier to decide on features. Don't
build things before they've been planned.
- Take care to ensure consistency across apps, marketing
- Have a company scrum every Friday to showcase what you've
during the week
- Upload your work to Dribbble as a team
- When moving from design to development, show your thinking in
InVision and include images
- Continually share your work — even your in-progress stuff
- Take the weekends "off"
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Get Ready, Fire, Aim by Michael Masterson as
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