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The Busy Creator Podcast with Prescott Perez-Fox


The Busy Creator Podcast is a discussion program where creative professionals from across the spectrum share tools, techniques, and habits they use in their practice. Listeners are introduced to strategies and pro tips to be their most creative, productive selves.

Full website available at http://busycreator.com and http://busycreator.com/podcast/ for the show specifically.

May 9, 2016

Kyle Bollinger (@WhoaKB) and Kristin Burkhart are the in-house design team for PureChat, an software tool enabling websites to offer chat-based support. Dividing their duties between product and marketing, Kyle and Kristin have developed a workflow that allows them to work swiftly and efficiently, while still experimenting with new industry practices.

In this conversation, we discuss company culture for a small SAAS startup, how the designer collaborate with internal stakeholders, and some unravel technical challenges around versioning and fast iteration.

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Show Notes & Links

Tools

Techniques

  • Continuous gather user insight, even if it's only images or screenshot review
  • Find a "theme" with each release or feature-set
  • Get quick feedback from your teammates; no need for formal gatherings
  • Work off the same agile board as your dev team
  • Screenshare with your remote teammates
  • Use InVision to create Brand Guidelines
  • Try to answer the questions "Who do I talk to ..." before they arise
  • Keep your micro-iterations in a document; use a version-style naming system, eg. screen1a-kyle-001

Habits

  • Prank your officemates
  • Continually monitor the site (heatmaps, split testing)
  • Wake up early, get into the office and be creative
  • Join office workouts and activities
  • Share resources and findings with teammates

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