Aug 25, 2014
The Busy Creator Podcast, episode 20, Building and Growing a Small
Design Firm, w/guest Josh Miles
Josh Miles (@JoshMiles)
founded Miles Design, an independent
graphic design firm in Indianapolis, Indiana, after organically
growing his freelance practice. Following some hi-profile work in a
narrow sector, he’s grown his team to nine employees, taking care
to build a healthy workplace culture along the way.
Josh and his team at Miles Design
In this discussion, Josh shares some of the challenges for growing
and maintaining a design business, as well as some of the tools and
tactics he uses to keep the team in sync and doing great work.
Show Notes & Links
Bring in people who are better than you
Put workplace culture first, especially if you feel it’s missing.
Maybe start over.
Give your team permission to fail. Allow them to present their
work, come what may.
Invent company rituals. Celebrate small stuff.
Test new workflows and tools
Follow up with clients after 3 or 6 months to track results
Be known for one thing and be good at it
Arrive in the office early. Get stuff done before the gang
Head out early on Fridays as a team. Decompress together.
Take a few hours to work solo and clear things